One issue. One session. One flat fix. Navatek Solutions resolves your most common IT problems remotely and securely — covering Windows Servers, Windows Workstations, Azure Entra ID, and Office 365. No technician visit, no monthly fees.
Select your platform below to see the most common issues we resolve in a single remote session — with no recurring fees required.
Your employees' computers are the frontline of your business. When a workstation freezes, crashes, or throws errors, work stops. We jump in remotely and get it resolved fast — whether it's one machine or a dozen.
Diagnose and resolve the root cause — whether it's runaway background processes, low memory, or a failing disk — and restore normal performance.
Fix stuck Windows updates, broken update components, error codes like 0x80070057, or computers that refuse to install critical security patches.
Identify the driver, memory, or system file causing crashes and apply the right fix — without losing your data or reinstalling Windows from scratch.
Remove malware, ransomware, adware, and spyware that slipped past your antivirus — then harden the system to prevent reinfection.
Fix printer connectivity issues, missing or corrupt drivers, spooler service errors, and network printer mapping problems across all brands.
Diagnose and fix dropped Wi-Fi connections, VPN authentication failures, DNS errors, and "Limited Connectivity" warnings.
Resolve failed installs, application crashes, missing DLL errors, and broken software that won't launch — without touching your other programs.
Fix locked Windows accounts, forgotten local admin passwords, profile corruption, and permission errors preventing access to files or apps.
Free up critical disk space by removing junk files, clearing Windows Update caches, and identifying what's silently eating your storage.
A server problem can take your entire business offline. We connect remotely and work directly on your Windows Server environment — diagnosing, fixing, and stabilizing quickly so your team stays productive.
Identify CPU, RAM, or disk bottlenecks causing degraded server performance — including runaway services, memory leaks, and resource conflicts.
Fix failed Windows Server updates, broken Windows Update Agent components, and servers stuck in a restart loop after a botched patch.
Troubleshoot and restore RDP access — fixing certificate errors, firewall blocks, licensing issues, and "Remote Desktop can't connect" errors.
Resolve locked-out domain accounts, failed login attempts, Group Policy not applying, and trust relationship errors between workstations and the domain.
Fix mapped drives that disconnect, shared folder permission errors, and "network path not found" issues that stop employees from accessing shared files.
Restore broken DNS resolution and DHCP lease assignment that prevents computers on your network from connecting to the internet or each other.
Investigate critical event log errors, repeatedly crashing Windows services, and application pool failures to prevent small problems from becoming major outages.
Identify and resolve low disk space warnings on C: or data drives — cleaning up temp files, old logs, and Windows Update caches safely.
Fix expired or misconfigured SSL certificates causing browser warnings, broken HTTPS connections, or email client security alerts.
Azure Entra ID (formerly Azure Active Directory) is the identity backbone of your cloud environment. When something breaks here, users can't log in, apps stop working, and MFA issues pile up. We fix it cleanly and explain what happened.
Unlock locked Entra ID accounts, reset credentials, and investigate failed sign-in logs to find whether the cause is a password issue, MFA problem, or suspicious activity.
Fix broken Multi-Factor Authentication — including resetting MFA methods, re-enrolling the Authenticator app, and resolving "We couldn't verify your identity" errors.
Diagnose and correct overly restrictive Conditional Access policies that are accidentally blocking legitimate users or specific devices from signing in.
Create and configure new Entra ID accounts, assign licenses, set up MFA, add users to the correct groups, and ensure they have access to the right apps from day one.
Fix Azure AD Join failures, Hybrid Join errors, and devices that show as "Pending" or fail to register — common after new computer setups or Windows reinstalls.
Resolve broken single sign-on (SSO) for third-party apps, misconfigured Enterprise Application permissions, and "AADSTS" error codes blocking app access.
Enable and configure Self-Service Password Reset so users can recover their own accounts — and fix broken SSPR configurations that aren't working as expected.
Assign or fix Entra ID roles (Global Admin, User Admin, etc.), correct group memberships, and ensure employees have the right access levels without security gaps.
Diagnose and fix Entra Connect (Azure AD Connect) sync errors, duplicate account conflicts, and objects not appearing in the cloud after on-prem changes.
Office 365 is how your team communicates, collaborates, and gets work done. When email goes down, Teams breaks, or SharePoint stops syncing, every minute counts. We resolve M365 issues remotely and get your team back to work fast.
Fix broken mail flow — including stuck messages, delivery failures, spam filter misconfigurations, MX record issues, and connectors blocking inbound or outbound email.
Resolve Outlook profile corruption, password prompts that won't stop, OST file errors, slow Outlook sync, and "Disconnected" status that won't clear.
Fix Teams sign-in errors, missing channels, audio/video not working in calls, notification failures, and Teams not launching or constantly crashing on startup.
Repair OneDrive sync errors (red X icons), SharePoint library not syncing, files stuck uploading, and the "Processing changes" loop that never completes.
Fix "Product Deactivated" errors, activation failures after a new device setup, and Office apps that revert to read-only mode due to license assignment issues.
Create and configure new Exchange Online mailboxes, set up email signatures, configure shared mailboxes, and get Outlook connected on all employee devices.
Configure anti-spam and anti-phishing policies, tighten email security, investigate suspicious emails that made it through, and set up Safe Links and Safe Attachments.
Fix permissions for shared mailboxes and calendars — resolving "You don't have permission" errors, delegate access failures, and missing room calendars.
Resolve Microsoft 365 Apps installation failures, update errors, conflicting Office versions, and "Something went wrong" errors during deployment.
From the moment you reach out to the moment your issue is resolved — here's exactly what to expect, in plain English.
Reach out by phone, email, or our scheduling form and describe the problem in your own words. You don't need to know technical terms — just tell us what's happening, what platform it affects, and how it's impacting your team. We'll handle the diagnosis.
No Tech Jargon NeededOur technician reviews the issue and confirms it's something we can resolve remotely. We'll give you an honest time estimate and a flat service quote upfront — no surprises. Then we schedule a session at a time that works for you.
Transparent PricingAt your scheduled time, we send one simple link. Click it, download a small lightweight remote-access tool, and approve the connection. That's all you need to do. The session uses end-to-end encryption and only works with your explicit permission.
End-to-End EncryptedOur certified technician works on your issue in real time while you watch everything on screen. You can ask questions at any time, pause the session, or end it instantly. We narrate what we're doing so nothing happens behind your back.
Full TransparencyOnce the issue is resolved, we test everything to make sure it's working correctly. Then we explain what caused the problem, what we did to fix it, and any steps you can take to avoid a recurrence — in plain, everyday language.
Plain-English SummaryThat's it. No monthly invoices, no contracts, no auto-renewals. Your issue is fixed and you're back to work. If you ever want proactive managed IT support to prevent future problems, we offer that too — but only when you decide you're ready.
No Recurring FeesTrusting a remote technician with access to your business systems is a serious decision, and we never take that lightly. Every remote session we run is encrypted, permission-based, and fully visible to you in real time.
You initiate the connection. You see every action taken on your screen. You can end the session at any moment with a single click. Our technicians operate under strict confidentiality — we never retain your files, credentials, or data once the session ends.
We're a small, experienced, Native American–owned IT company that treats every client like a partner — not a ticket number.
With 20+ years of IT experience, our technicians diagnose accurately and resolve completely — no Band-Aid fixes that come back to bite you next week.
No confusing jargon, no condescending explanations. We tell you exactly what was wrong, what we did, and why it matters — in language that makes sense.
You know the cost before we start. No hidden fees, no "diagnosis charges" on top of the fix. If we can't resolve it, we tell you upfront — before your time is wasted.
Most one-time fixes are scheduled within 24–48 hours. No weeks-long wait times or juggling with third-party dispatch systems. We move at your business's pace.
Proudly owned by the Navajo Nation and guided by values of honesty, kindness, and dedication. We genuinely care about your business and the communities we serve.
We never upsell you into a plan you don't need. Fix what's broken today and upgrade to managed support when it makes sense for your business — on your timeline.
Answers to the most common questions about our one-time remote IT fix service.
No contract, no commitment — just describe the issue and we'll tell you how we can help. Fast scheduling, honest pricing, and a fix done right.